Grand Indonesia is Central Jakarta’s flagship mall and one of the largest in Southeast Asia — 250-plus stores, 100-plus restaurants, and that iconic glass Skybridge stitching the East and West Mall towers together. If you’re staying anywhere along the Sudirman-Thamrin corridor, at the Hotel Indonesia Kempinski, the Mandarin Oriental or the Pullman Bundaran HI, the Grand Indonesia mall is simply the closest, biggest and easiest place to shop, eat and escape the heat. What this guide gives you that the others don’t: a floor-by-floor directory across both buildings, honest dining picks, the anchor tenants worth your time, and a half-day Bundaran HI itinerary that chains the mall together with Plaza Indonesia, Sarinah and the Selamat Datang Monument.
If you’d rather see how it stacks up against the city’s other malls first, our guide to the best malls in Jakarta ranks the whole field, and the shopping in Jakarta pillar sets the wider scene. Otherwise, here’s everything you need on Grand Indonesia itself.
Grand Indonesia at a Glance
The essentials in one place — size, hours, how to get in, and what’s right next door.
| Item | Details |
|---|---|
| Opening | 2007 |
| Total floor area | 250,000 sqm |
| Buildings | East Mall + West Mall (connected by Skybridge) |
| Stores | 250+ retail |
| Restaurants | 100+ F&B outlets |
| Cinema | CGV Cinemas (multiple screens, IMAX) |
| Operating hours | 10:00 AM – 10:00 PM daily (11:00 PM weekends) |
| MRT Access | Direct via Bundaran HI station underground concourse |
| Adjacent attractions | Selamat Datang Monument, Hotel Indonesia Kempinski, Plaza Indonesia (across street) |
East Mall vs West Mall
The two-building layout trips up first-timers, so get this clear early: there are two towers, joined by the Skybridge on Level 3, and they have different personalities.
East Mall (Anchor: Seibu + Central)
The original tower, with the bigger department-store anchors and the Skybridge starting point on Level 3.
- Anchor stores: Seibu (Japanese department store), Central Department Store (Thai chain)
- Best for: Department-store-style shopping, Japanese fashion, mid-tier brands
- Notable tenants: Uniqlo, Muji, Sephora, MAC, large fashion brands
West Mall (Anchor: CGV Cinemas + Sky Dining)
The newer adjacent tower, reached across the Skybridge and tilted more toward entertainment and dining.
- Anchor venues: CGV Cinemas (multiple screens, IMAX), Sky Dining restaurant cluster
- Best for: Cinema, fine dining, F&B exploration
- Notable tenants: Galeries Lafayette (closed 2017), Armani Exchange (Indonesia’s first), Love Bonito flagship
Floor-by-Floor Directory
Here’s the quick mental map of both towers so you can head straight for what you want.
| Floor | East Mall | West Mall |
|---|---|---|
| LG (Lower Ground) | Indonesian fashion, accessories, beauty | Supermarket, casual dining, electronics |
| Ground | Luxury brands, beauty counters | Designer brands, jewelry |
| Level 1 | Fashion (mid-tier), Seibu entrance | Fashion, Central Department Store |
| Level 2 | Children’s wear, family fashion | Casual fashion, sportswear |
| Level 3 | SKYBRIDGE connection, accessories | SKYBRIDGE connection, F&B |
| Level 4 | Lifestyle, home goods | F&B, casual dining |
| Level 5 | Sky Dining (premium restaurants) | Sky Dining (premium restaurants) |
| Level 6 | — | CGV Cinemas + IMAX |
Anchor Tenants Detail
Seibu (East Mall Levels 1-3)
Indonesia’s only Seibu, spread over three floors of premium Japanese, Western and Indonesian fashion. The cosmetics, fragrance and accessories halls are particularly strong, and pricing sits a notch above the mass-market mall stores — you’re paying for the curation.
Central Department Store (East Mall Multiple Floors)
The Thai retail giant’s Indonesian flagship, running mid-tier fashion across every category with brand boutiques tucked inside the store. A solid bet for mid-priced fashion gifts, and a decent fallback if you’re hunting Jakarta souvenirs under one air-conditioned roof.
Galeries Lafayette (Closed 2017)
Note: The famous Galeries Lafayette Jakarta location at Grand Indonesia closed in 2017 and the space has since been redeveloped. Plenty of older online guides still list it as open — it isn’t, so don’t go looking for it.
CGV Cinemas (West Mall Level 6)
One of Indonesia’s most modern multiplexes — several regular screens plus IMAX, international films with English subtitles, and premium “Velvet Suite” reclining seats. Tickets run IDR 50,000 to 150,000.
Sky Dining (Level 5 Both Buildings)
The fifth-floor Sky Dining zone is where the mall’s best eating lives. The standouts:
- Sushi Tei — Reliable Japanese chain
- Pepper Lunch — Premium Japanese teppanyaki
- Hokkaido Ichiba — Japanese seafood
- Indo Java — Refined Indonesian heritage cuisine
- Penang Bistro — Malaysian classics
- Eat & Eat — Indonesian street food food court (mid-tier)
- Multiple Italian, Thai, and Western options
The Sky Dining outdoor terraces look straight out over the Bundaran HI roundabout and the Selamat Datang Monument, which makes them a favourite for evening meals when the skyline lights up. For where to eat beyond the mall, our roundup of the best restaurants in Jakarta casts a wider net.
Skybridge Connection
The Skybridge linking the two malls on Level 3 is glass-walled on both sides with skylights overhead, and it doubles as a small shopping street with boutiques running its length. It photographs beautifully — from below at street level, or from inside as you cross.
Skybridge Stores
- Charles & Keith (shoes, bags)
- Pull&Bear (Spanish fast fashion)
- Indonesian designer boutiques (rotating)
- Specialty cafes
Notable Indonesia-Exclusive Stores
A few tenants here you genuinely can’t find elsewhere in the country, which makes them worth a detour:
- Atmos Pink — First outside Japan; Japanese streetwear and limited-edition sneakers
- Armani Exchange — Indonesia’s first Armani Exchange flagship
- Love Bonito Flagship — Southeast Asian women’s contemporary fashion
- Wakai Café — Indonesia’s signature canvas shoe brand
- Indonesian designer boutiques — Rotating brands like Toton, Sapto Djojokartiko, Cotton Ink
Dining Beyond Sky Dining
Lower Ground Food Court
Casual, budget dining (IDR 30,000 to 80,000 a meal) — Indonesian street-food specialists alongside mid-tier Asian chains. The go-to for a quick, cheap bite between shopping runs.
Level 4 Casual Dining
Mid-tier restaurants (IDR 60,000 to 150,000 a meal) spanning Italian, Japanese, Chinese, Korean and Western chains — good for family meals and group lunches.
Notable Standalone Restaurants
- Penang Bistro — Malaysian classics; Sky Dining
- Hokkaido Ichiba — Premium Japanese seafood; Sky Dining
- Indo Java — Indonesian heritage cuisine; Sky Dining
- Sushi Tei — Reliable Japanese chain; Sky Dining
- Eat & Eat — Indonesian street food food court; Sky Dining
The Indoor Waterfall
Grand Indonesia’s indoor waterfall is one of the most photographed mall features in the city. It sits in the central atrium between the two malls on the ground floor, a multi-storey cascade that creates its own little tropical microclimate, and it’s the default meeting point and Instagram backdrop for shoppers.
Cinema Experience (CGV West Mall Level 6)
The CGV at Grand Indonesia is a popular tourist cinema for a few good reasons — it’s a genuinely comfortable way to spend a wet afternoon, and a fixture of our guide to Jakarta’s indoor attractions:
- International films with English subtitles
- IMAX screen for blockbuster releases
- Velvet Suite — Reclining premium seats with in-theatre dining service (IDR 100,000–200,000)
- 4DX — Motion-effect cinema (rumbling seats, scent effects, weather effects)
- Standard tickets from IDR 50,000
Book through the CGV app or website to skip the ticket queues; foreign credit cards work fine.
Hotel Indonesia Kempinski Connection
Grand Indonesia links by underground walkway to the Hotel Indonesia Kempinski, the country’s historic flagship hotel since 1962. Guests can stroll between hotel and mall without setting foot outside — a real perk in tropical heat or a downpour. If you’re choosing where to base yourself, our guides to hotels in Central Jakarta and the city’s luxury 5-star hotels cover the Thamrin options.
Plaza Indonesia Connection
Across Jalan Thamrin, the main road in front of Bundaran HI, sits Plaza Indonesia — a separate luxury mall you can reach two ways:
- Bundaran HI roundabout crossing — Use the pedestrian crossings by the Selamat Datang Monument
- Underground walkway — Some sections connect via the Bundaran HI MRT station
Plaza Indonesia carries Dior, Chanel and Mont Blanc — the top-tier designer brands Grand Indonesia doesn’t stock — so the two complement each other neatly. The strategy for the luxury end is in our luxury shopping in Jakarta guide.
Half-Day Bundaran HI Mall Itinerary
Combine Grand Indonesia with everything around it for a full Sudirman-Thamrin afternoon:
- 11:00 AM: Start at Bundaran HI MRT (arriving from any direction)
- 11:30 AM: Exit to Plaza Indonesia; browse designer luxury (Dior, Chanel)
- 12:30 PM: Walk underground to Grand Indonesia East Mall
- 1:00 PM: Lunch at Sky Dining Level 5 (East or West)
- 2:30 PM: Visit Seibu department store (East Mall)
- 4:00 PM: Cross the Skybridge to West Mall
- 4:30 PM: Atmos Pink and Indonesian designer boutiques
- 5:30 PM: Coffee at Wakai Café or a specialty coffee shop
- 6:00 PM: Walk to Sarinah (across Bundaran HI) for batik shopping
- 7:00 PM: Photograph the Selamat Datang Monument at sunset
- 7:30 PM: Optional: dinner at SKYE Bar, BCA Tower (3-minute Grab)
That Sarinah stop is the one to make if you want to bring home real batik; our guide on where to buy batik in Jakarta tells you what to look for, and the Selamat Datang Monument is one of the city’s signature Jakarta landmarks.
Practical Tips for Grand Indonesia
- MRT access: Direct underground concourse from Bundaran HI MRT station
- Parking: Multi-level parking accessible from Jalan Karet and Jalan Sudirman; IDR 5,000–8,000/hour
- Information desks: Multiple locations with English-speaking staff
- Currency exchange: Multiple booths offering competitive rates
- ATMs: Throughout both buildings
- Prayer rooms (musholla): Levels 2 and 4 of each building
- Kid’s play area: Level 2 East Mall
- Stroller rental: Available at information desks
- Wheelchair access: All floors via elevators
- Lost and found: Customer service desk at LG
The MRT is genuinely the best way in — the underground concourse drops you straight into the mall, no traffic involved. If you’re still getting the hang of the trains, our Jakarta MRT guide has the route and fares.
VAT Refund at Grand Indonesia
Tax-free shopping (a VAT refund) is available to foreign tourists on purchases over IDR 500,000 per receipt at participating stores. The procedure:
- Identify participating stores with “Tax Free” or “VAT Refund” stickers
- Show your passport at purchase to receive a special VAT refund receipt
- Take the receipts to Soekarno-Hatta Airport on departure
- Claim the refund at the airport tax refund counter (allow 30-45 minutes)
- Refund issued in cash or to your credit card
Participating brands at Grand Indonesia include Seibu, Uniqlo, Charles & Keith, MAC and Sephora. The full VAT walkthrough lives in our luxury shopping guide.
Best Times to Visit
- Tuesday-Thursday 11:00 AM-2:00 PM: Lightest crowds, full store availability
- Friday-Sunday afternoon: Busiest, especially Sky Dining for dinner
- Weekday evenings: Manageable for shopping plus dinner
- Avoid: Eid al-Fitr week (overwhelming crowds)
Grand Indonesia vs Plaza Indonesia — When to Visit Which
| Need | Better Choice |
|---|---|
| Department store shopping | Grand Indonesia (Seibu, Central) |
| Luxury designer brands | Plaza Indonesia (Dior, Chanel) |
| Cinema/entertainment | Grand Indonesia (CGV, IMAX) |
| Premium dining | Tied (Sky Dining vs Plaza Indonesia restaurants) |
| Family with kids | Grand Indonesia (kid’s club, casual food) |
| Quick shopping | Plaza Indonesia (smaller, easier navigate) |
| Tourist gift shopping | Grand Indonesia (more variety) |
For most tourists the honest answer is “both” — they’re joined by an underground walkway and easy to do back to back. And if you find the malls a little too polished, the traditional markets in Jakarta and the wholesale halls of Tanah Abang are a short ride away for something with more grit.
Frequently Asked Questions About Grand Indonesia Mall
How do I get to Grand Indonesia Mall?
Take the MRT to Bundaran HI station, which has direct underground access into the mall. Or grab a Grab or Gojek to any Thamrin-Sudirman hotel — most central Jakarta hotels are a 5 to 10 minute walk away.
What’s the best restaurant at Grand Indonesia?
The premium options cluster on Sky Dining, Level 5. Hokkaido Ichiba (Japanese seafood), Penang Bistro (Malaysian), Indo Java (Indonesian heritage) and Sushi Tei are all reliable. For a budget meal, head to the Lower Ground food court.
How long should I spend at Grand Indonesia?
For a thorough visit, 4 to 6 hours including a meal. For a quick look, 2 to 3 hours. Most tourists pair it with Plaza Indonesia for a half-day Bundaran HI outing.
Is Galeries Lafayette still at Grand Indonesia?
No — Galeries Lafayette Jakarta closed in 2017, though many outdated guides still mention it. The space has been redeveloped with other brands.
Can I get a VAT refund at Grand Indonesia?
Yes, at participating stores for purchases over IDR 500,000. Show your passport at the time of purchase to get the VAT refund receipt, then claim the refund at the Soekarno-Hatta Airport counter before departure.
Is Grand Indonesia open on Sundays?
Yes — 10:00 AM to 11:00 PM at weekends, and 10:00 AM to 10:00 PM on weekdays. All stores keep the same hours, and CGV Cinemas operates daily.
The Grand Indonesia mall is Jakarta’s most accessible and complete shopping destination — central, vast and easy to reach, with enough under one roof to fill a rainy afternoon or a whole day. Lean on the MRT, start in whichever tower suits your mood, and pair it with Plaza Indonesia and Sarinah for the full Bundaran HI experience. When you’re ready to range wider, the shopping in Jakarta pillar and our best malls in Jakarta guide map out the rest of the city’s retail.
External Resources for Grand Indonesia
For current promotions and the tenant directory, the Grand Indonesia official website publishes mall events and store openings. The CGV Cinemas website handles showtimes and booking.